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School
Troubleshooting
Problems and how to avoid them
Unable to edit a portrait page (locked by proofing)
Internet connection (network) problems
Portrait Database Issues & Errors
Book manager or Editor freezes in the browser
A portrait does not appear on its portrait page as expected
Zooming issues with the interface
The app keeps returning to the login screen
Memento Yearbook Server Status (outage reports)
Mac/Firefox: Delete key associated to browser "back" action
Adding fonts, shapes and other design elements
Email for login access not being received
HEIC photo format
Online Proofing issues using Safari browser